What info do you need to quote me?
Can you copy my samples exactly?
What are your working Terms?
What are your payment terms?
Can you quote to me including all shipping costs to my port?
Is importing difficult?
What are your quality guarantees?
What is your minimum order?
Why should we use CustomMedals.biz to make our items?
I have never ordered medals or pins before, where do I start?
How long does it take to make An order?
How many electroplating finishes are available for my medal?
How many colors can I use?
Which are the best quality pins?
What kind of pins are the best value?
Can I see a sample of your work?
How and where can I send samples to you?
info do you need to quote me?
Simply fill out our
Quote Request Form
and we will have all the information needed to give you an accurate
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2. Can you copy my samples exactly?
We can accurately
duplicate samples that you have, or work from diagrams and
instructions. Please see Artwork
3. What are your working Terms?
Firstly, and if needed, we will give you free assistance in
defining your design in terms of actual design and also the type of item
process or finishing to go for depending on such factors as event type,
budget, quantity, and schedule. To start this process you will need to fill
out a Quote Request. [Back
4. What are your
orders under 10000 USD / 5000 GBP we work on 50% deposit payable after
approval sample has been confirmed by you, with balance payable after
receipt of faxed copy bill of lading. The Original bill of lading
will be sent by TNT courier after balance 50% payment is received. For
orders greater than 10000 USD/ 5000 GBP We offer 35% deposit.[Back
5. Can you quote to me including all shipping costs to my port ?
Yes, we have a fully
professional export trade department that can not only arrange all shipping
logistics needs but also offer advice and support on your UK import
procedure or any other aspects of international trade.
6. Is importing difficult?
Not at all! It is
simply a matter of following a procedure. We are able to advise and assist
you all the way through the process if you are importing to the UK for the
first time. Please see
UK Import Assistance. [Back
7. What are your quality guarantees?
We stand behind our
products 100%. All of our items are inspected at five different inspection
points during the manufacturing to shipping cycle. If there is any error or
defect in the item due to our negligence then it will be replaced free of
8. What is your minimum order?
We have a minimum order of 3000 USD / 2500 GBP.
9. Why should we use CustomMedals.biz to make our items?
We offer world quality
medals, pins and promotion items at the world's best prices! We have 10
years experience, and that, together with our strong reputation as a
reliable supplier to many of the largest companies in the award,
advertising, and promotion manufacturing industry means that your order is
safe in our hands to be delivered in quality and on time, every time.
10. I have never ordered Medals or Pins before. Where do I
request a quote
and follow the easy to fill out form and we'll do the rest. [Back
How long does it take to make an order?
Your custom order will
normally be ready to ship within about 3-4 weeks after the artwork is
approved and deposit received. Please let us know if you require a faster
turnaround and we will always try our best. [Back
12. How many
electroplating finishes are available for my medal?
There are almost
limitless colours and tones that we can achieve when electroplating the
medals, but the most popular are gold, silver, bronze, antique gold, antique
silver, and antique bronze. Please see
many colors can I use?
make printed pins allowing us to utilize over 16 million colours, similar to
photographic quality. For enameling processes, if the medal or pin is
stamped out of a sheet of metal then colours can only be inserted where the
metal is inverted or concave and the metal walls can hold the colors. These
type of items generally have 4 or less colours. [Back
14. Which are the best quality items?
Cloisonne. They are as fine as pieces of jewelry. Top of the line for high
end corporate promotions.
15. What kind of finishing are the best value?
depend somewhat on your design, the number of colours you want, as well as
the quality and quantity you are seeking. It's best to submit your design
and let us help you select the correct process if you are unsure.
see a sample of your work?
can send you an example similar to the style (process) and quality of pin
that you are interested in. Samples will be sent on a freight collect
17. How and
where can I send samples to you?
recommend that for safety and speed you send all samples to us by a
reputable courier such as DHL or UPS etc, you can find our address on the
page. If you send samples via normal post then they can take up to
one month and may not arrive at all due to the poor postal system in China.[Back
18. Privacy guarantee
unreadable contract with small print; we share none of your information with
any third party without prior permission from you, and will remove your name
from our mail book immediately upon your request – Period.